My name is Margaret Owen. I have been a travel agent since May, 1990, after completing a two-year Travel Degree program at Chabot College in Hayward, California.
Since that time, I am proud to say that I have worked for Carlson Wagonlit Travel, one of the largest travel franchisors in the country. One of the benefits of that affiliation, to my customers, is the availability of a 24-hour emergency hotline to assist with problems during travel.
I have taken and continue to take many workshops and seminars to increase my knowledge of the world and the travel industry. I am particularly proud of the
MCC and
CTC certifications as described below:
The
Master Cruise Counselor (MCC) designation is conferred by Cruise Lines International Association (CLIA) upon dedicated travel professionals who have completed an extensive program of classroom training, cruise experience, ship inspections and a combination of video training and attendance at industry events. A CLIA Certified Cruise Counsellor is your best resource in choosing a perfect vacation.
I have sailed on 16 cruises on 9 different cruise lines. In addition, I have inspected over 30 cruise ships.
The
Certified Travel Counselor (CTC) designation is conferred by The Travel Institute upon travel professionals who have completed a rigorous two-level certification program, exemplify the highest standards of professionalism, demonstrate advanced knowledge of business, industry and global issues necessary for expert practice, and possess at least five years of travel industry work experience.
In order to keep my CTC certification, each year, I attend many seminars and workshops on destinations and travel products.
I am a
Hawaii Destination Specialist as well as a
Certified Sandals Specialist.
In the last 3-4 years, I have been to the following:
Eastern Canada - Toronto, Montreal, Quebec, Niagara Falls
Hawaii - Maui, Kauai, Oahu, the big island of Hawaii, Lanai
Alaska - Juneau, Skagway, Ketchikan, Haines, Seward, Anchorage, Vancouver
Europe:
Italy - Rome, Florence, Venice, Naples, Capri, Sorrento, Sicily
France - Nice, Cannes, Arles, Les Baux de Provence, Eze
Spain - Barcelona, Madrid, Seville, Cordoba, Malaga, Costa del Sol, Andalucia
Monaco - Monte Carlo
Croatia - Dubrovnik
French Polynesia - Tahiti, Moorea, Raiatea, Bora Bora, Rangiroa
Mexico - Cancun, Playa del Carmen (Riviera Maya), Yucatan, Cozumel, Cabo San Lucas, Acapulco, Puerto Vallarta
Caribbean - Jamaica, St. Thomas, St. John, Grand Cayman, San Juan, Puerto Rico
Bermuda
New York City
Las Vegas
Miami
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