Testimonials

“Here’s what other clients are saying…”

 

RE: Grand Princess – 10 day Alaska 9/2016

“We loved it. It was good sailing except the second day out but we did not use motion remedies. Food was the highlight. The shopping promotions got old after the second day.

Even though the ship was pretty much sold out, it was not crowded. Enjoyed the glaciers a lot.

Thanks for making the arrangements, it went without a hitch!”

Norman W. CA

“Margaret is a genius on cruising. She was able to easily answer every question I had and frequently from first hand knowledge! She covered many details that I hadn’t even thought of even though we travel quite frequently. Margaret is extremely quick to respond to every email, has the best pricing (even compared to the Internet) and is a genuinely nice person. Trust your vacation to Margaret, we did and are thrilled with the results.”
Jasmine C. CA

 

“Margaret has been booking our trips for 10 years including land tours, river and ocean cruises. She always gets the best prices for air and hotels, and somehow manages to arrange some of our complicated flight connections. She is well traveled and her own experience enhances her ability to design great trips. Margaret is a travel pro and I would recommend her expertise in arranging even the most complicated travel plans.”
Bev D. NY

 

“Although Margaret has booked cruises for me over the past years, I didn’t take one in 2013. She did, however, book my United air miles to London for me, my daughter, and my granddaughter for our trip to Ireland and Scotland in August. As always, she was efficient and helpful, and a delight to work with. My friend and I are planning a river cruise later this year, and Margaret will definitely be our agent of choice (my friend has booked cruises with Margaret for years also). I recommend her services highly.”
Carolyn M. CA

 

“Margaret is truly a cruise PRO! I wanted to take a group trip that was affordable for most. Through a                                                          recommendation I booked through Margaret.
Through her diligence myself and a good size group of friends/ family had a fantastic mini vacation.
She was always available for questions, always knowledgable, and is very personable. I live in Chicago                                                                         and for my next cruise I will definitely be on the phone with Margaret setting it up. She s the best.”
J. Davis

Rating: 10

“Margaret Owen is a pleasure to work with. She always makes sure the customer is happy.

Nichole V. IA

 

“Margaret, what a great trip. You could not plan this any better for me. I’ll show you more pictures when I get home. My camera is full again. I want to thank you so much. What a great job. love you.”

Chris C. CA

 

“My husband and I have worked with Margaret on three different trips. Each time it was a pleasure to meet with her and talk about travel options, plans and details. She made the scheduling so easy for us and gave awesome suggestions for each trip. Margaret is very knowledgeable about cruises and travel to Hawaii. All my favorites and I would definitely work with Margaret the next time we are planning a trip.”

Marisa G., CA

 

“Margaret has been making our travel arrangements for years. She always manages to find the best rates, and I know that she spends hours on our complicated airline schedules. When all the arrangements are complete, Margaret provides an organized folio of the trip details, easy to follow, and conveniently laid out. I wouldn’t use anyone else to plan our trips. My highest recommendation!”

Bev D., CA

“Margaret did a wonderful job organizing two cruises for us, one which involved large group with a number of special needs. While perhaps I could have organized it for the same dollar amount, I saved significant time based on the value add that Margaret provides with recommendations, assistance with the cruise line, written itineraries sent to passengers at different addresses, and her responsiveness (even when she’s on her own holiday). All of this saved us a tremendous amount of time and headache. I plan to work with Margaret the next time I go sailing off into the sunset.”

Denise N., CA

Rating: 10

Margaret can always answer our questions we ask about our trip or find them.  She can also find better and less expensive ways to go than we can.  She is there for us.

The Seabourn is the best ship I have ever traveled on.  The food and service was excellent as were the tours.

Elsie H., CA

 

I recommend connecting with Margaret Owen because she’s got the inside scoop on the hottest cruise deals.

If you’ve been talking about taking a cruise, I say go for it! We got a great deal with Margaret Owen.

You’re going to have so much fun!

Thanks, Margaret! I’m so happy & grateful to have you as a resource and I really love your travel tips & the way you go above & beyond to support your clients.

Penelope V., CA

 

Margaret is the BEST cruise travel agent. She helped me find the perfect cruise to match my travel schedule, likes and budget.

I’m on my way to a 14 night Caribbean cruise. Thanks Margaret!

Molly P., CA

 

Rating: 10

Margaret Owen is the best. She tends to everything.

Marita R, TX

 

Rating: 10

Margaret Owen is awesome! She takes care of everything even when I make mistakes and she has to make corrections.

Marita R., TX

 

Rating: 10

I have never gone a cruise and Margaret made the process so easy and smooth. I am so excited about my birthday and I cannot wait until the vacation is reality!!!

April A., Little Rock, AR

 

Rating: 10

responsive; prompt; pleasant; no hassle

Linda A. J., Reno, NV

 

Rating: 10

Margaret Owen deserves gold stars all around – she has done an excellent job taking care of LOTS of ‘stupid’ questions and helping us feel really comfortable with the whole process – she is just a phone call away! Let’s hope that Royal can keep up the same standards that Margaret has set!

Jack H., California

 

Rating: 8

Web site does not work properly. Margeret was good.

Josh W., Florida

 

Rating: 10

No problems, waited for air flights but that normal. Helpful.

Pat F., Canada

 

Rating: 9

Margaret was patient and helpful, answered all my questions, made suggestions and followed up promptly.

Elizabeth M., Toronto

 

Rating: 8

Super quick reply and great service.

Derek Y., Canada

 

Rating: 10

Because Margaret was very attentive to our needs. THANKS!!

Marian A., California

 

Rating: 9

excellent service, fast response, good answer

Linda J., Quebec, Canada

 

Rating: 10

Margaret Owen is fantastic!

A. S., Estonia

 

Rating: 10

The travel agent went above and beyond, promptly assisted me, called back timely with additional information that I had requested, excellent customer service!!

Patti H, California

 

Rating: 10

Margaret Owen was just superb in answering my questions on my impending cruise to NE/Canada. She responded to my e-mail in minutes. It was great to have a “human” connection who was knowledgable and articulate. What a pleasure it was for my husband and I to be connected to such a wonderful employee of her agency. Rest assured I want her for our next cruise.

Kevin & Eileen H, New York

 

Rating: 10

Margaret Owen was so very helpful from the first time we contacted her, it was indeed a pleasure working with her. She was able to answer all of our questions and we are pleased to obtain the destination and the Holland America ship that we wanted. We received the paperwork in a very timely manner. She made the entire experience enjoyable. I will be contacting her company for our next vacation package.

Floyd L, Florida

 

Rating: 10

I did all of my correspondence over email, and Margaret Owen was very thorough in answering all my questions in great detail. I used to work in internet sales and I know how easy it is to take shortcuts, but she was extremely thorough.

Marie R, California

 

Rating: 10

MARGARET OWEN VERY FRIENDLY & KNOWLEGEABLE

Sandra S, Aruba

 

Rating: 10

She was very helpful. Didn’t try to sell me something I didn’t want. She was very pleasant to talk to. So far I don’t feel like I have been ripped off.

Patsy Z, Texas

 

Rating: 10

Lorraine T, Florida

 

Rating: 8

Our vacation planner was very helpful and pleasant. She was knowledgeable as well. She emailed a confirmation of our booking and stated that she would remind us when it was time to make the final payment. We were very satisfied with her assistance. When I called your organization, it was a few minutes before someone answered but other than that, it was a good experience.

Marilyn S, Arizona

 

If you want more info:   Margaret’s Travel Info

Margaret Owen, Master Cruise Counsellor

(510) 582-0540   margaret@owentravel.com

 

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